FAQs

1. How do I place an order?

Placing an order is simple! Just browse our collection, select your preferred Panjabi, Salwar Kameez, T-shirt, or Shirt, choose your size, and click “Add to Cart”. Proceed to checkout, fill in your delivery details, select your payment method, and confirm your order.

2. What payment methods do you accept?

We accept:
Cash on Delivery (COD) – Pay when you receive your order
Bkash/Nagad/Rocket – Secure mobile banking payments

3. Do you offer nationwide delivery?

Yes! We deliver to all over Bangladesh, including major cities and rural areas.

4. How long does delivery take?

Inside Dhaka: 2-3 working days
Outside Dhaka: 3-5 working days

5. What are the delivery charges?

• Inside Dhaka: 80 BDT
• Outside Dhaka: 150 BDT

6. How do I track my order?

Once your order is confirmed, we will confirm you by a phone call. You can contact our support team for real-time updates.

7. What is your return and exchange policy?

We offer easy exchanges if:
You received the wrong product or size
The product has a manufacturing defect

Returns are accepted within 3 days of delivery. The product must be unused, with all tags intact.

8. Can I cancel my order after placing it?

Yes, you can cancel your order before it is shipped by contacting our support team.

9. Do you have a physical store?

No, we are an online-only store, which allows us to offer premium quality at affordable prices by cutting showroom costs.

10. How can I contact customer support?

You can reach us via:
Phone: +88 01798 142 436
Email: info@aabrubd.com